making an appointment

cost of counselling

at your first appointment

confidentiality

our counsellors

The relationship counselling agency - helping build better relationships throughout the county

Relate Cornwall offers a comprehensive range of counselling services to couples (married or not), individual clients, health professionals, private organisations and local government.

Relationship counselling

Relate is renowned for the work it carries out with adults experiencing relationship problems, whether they are married or not. Individuals or couples, heterosexual or gay, we help our clients to explore the difficulties in their relationship(s) and either to reconcile with their partners or work towards an amicable separation.

Other, specialist areas in which we offer a counselling service include:

Psychosexual therapy

We help clients to overcome problems in their sexual relationships. These can be specific medical problems or other less easily definable worries about sex.

Counselling for young people

Our specially qualified counsellors work with young people aged 8 – 25 to explore issues such as bullying, problems at home, lack of confidence etc. We work within he guidelines and practice for Child Protection in Cornwall

Family counselling

This service is open to all family members seeking help with family relationship matters. Co-run by 2 counsellors, sessions cover parenting issues and those associated with toddlers, teenagers, step-parenting and caring for family members.

Loss and bereavement

Our counsellors are qualified to help clients come to terms with the grief of losing a loved one, either through death or from the break down of a relationship.

Our Counsellors

All our highly-trained and qualified counsellors specialise in marriage and relationship therapy and many have expertise in other areas including bereavement, stress management, education and training, relationship mediation and counselling supervision. In the main we use Psychodynamic and Systemic approaches to counselling though, depending on the client’s situation, our counsellors can also bring other theoretical models to their work including cognitive behaviour therapy (CBT). Relate Cornwall is a member of the British Association of Counsellors and Psychotherapists (BACP) and all our therapists adhere to the BACP Code of Ethics.

We employ 15 counsellors across the county of Cornwall, all of whom are trained to the exacting requrements of the Relate Training Institute. This insures a uniformly high standard of ethics and work throughout the UK.

Relate Cornwall employs two supervisors who support counsellors in their needs and help regulate practice for appropriateness, safety and effectiveness. There is a national supervisory telephone helpline available to counsellors and supervisors to advise in special cases.

All of our counsellors participate in a programme of continuous professional development.

Making an appointment

If you feel Relate could help you with your problems, please phone 01726 74128 to arrange this. We will ask for your name and address and a telephone number where you can be reached and will tell you where counselling is available close to your home.

We will post you some information (unless you ask us not to) about what you can expect, and we will tell you about the cost of counselling and how we will make your appointment.

We will phone you with an appointment as soon as one becomes available. If the appointment is acceptable we may ask you for a credit card number in order to confirm the booking.Counselling sessions last one hour and are generally once a week. The length of the counselling programme depends on the individuals concerned.

The cost of Relate counselling

Relate Cornwall is a non profit making organisation and all money we receive is used to offer help to our clients.

We ask clients to contribute as much as possible towards the full cost of their counselling, but the actual amount you agree to give can be discussed with your counsellor at your first appointment.

In order to help as many people as possible, we’re sure you will understand that we need to keep our costs as low as possible. In order to do this, we will ask you to help us by paying for appointments which you cancel – for whatever reason.

If, for example, you cannot keep your regular weekly appointment, we will charge you for that appointment in order to hold it for you for the next week.

If you decide to end your counselling, we ask that you give us two full working days notice of this or we will charge you for the cancelled appointment. You can pay for your counselling by cash, cheques with a valid guarantee card, or by credit or debit cards.

At your fist appointment

When you first meet your counsellor he or she will need to ask you some questions and will want you to tell him or her about your problems. You will be able to talk about how much you will be paying for your counselling appointments.

You will also decide with the help of your counsellor if you feel that Relate will be able to offer you the help you are seeking. A further appointment will then be made.

You will not be able to bring babies, children or pets (except for guide dogs) with you to your appointment.

All of our counselling rooms and offices are strictly non-smoking.

Helping us by giving through Tax Gift Aid

We are a not-for-profit charity and we ask all of our tax-paying clients to sign a consent form which allows us to claim tax gift aid on part of their donation to us. This will cost you nothing.

You will need to do nothing more that this, and you will not be contacted by anyone about this.

Confidentiality

Counselling is a private and confidential form of help. We hold information about you and your counselling in confidence and will not give information about you to anyone else unless you tell us something that makes us fear for the safety of someone. We would not be able to hold that information in confidence.